Jennifer Deer Jewelers wants your complete satisfaction. We are confident that your purchase from Jennifer Deer Jewelers will surpass your expectations. Try on your jewelry and show it to your friends. If you decide to return your purchase, we will happily refund, replace, or exchange unworn or unaltered items in the original state they were received within 21 days from the date of shipment. To correctly return your jewelry, please read all return instructions.

1. Please call Jennifer Deer Jewelers at 1.787.593.0353 for a return authorization number (RAN) to be placed on the original sales slip.
2. Do not write any jewelry related words on the outside of the box or the shipping label, for example, do not write Jennifer Deer Jewelers.
3. Double box the item and insure for the full value with a signature upon receipt.

Do not write any jewelry related words on the exterior of the box. For your security, all returns are opened in the presence of two jewelers who verify the contents upon arrival.

Acceptable returns include all items in original shipment condition, certificates, jewelry boxes, free gifts, and all other promotional items. Purchases made with a credit card will be credited to the same card within 10 business days.

Jennifer Deer Jewelers is not responsible for any loss or damage that occurs during return shipping. Shipping charges, gift cards, gift wrapping, sale items, custom jewelry, designer jewelry such as RKhordipour jewelry and rings in sizes other than 'stock' are final sale.